Global bank

Challenge

A major financial institution’s new performance management system had yet to increase productivity. The key challenge: getting managers to have productive performance conversations with their direct reports.

Solution

Initially, over 1,000 managers across the world took part in a half-day workshop on setting goals and giving feedback.

The programme has been continually enhanced and is now in its fifth year.

Results

Four months later, managers reported significant improvements in their team’s performance as a result of applying The Mind Gym’s techniques.