Negotiate
Perfect the steps of the negotiator’s hustle.
You’re told ‘you’re too expensive’, ‘I haven’t got time’ or ‘I just don’t see the point’. The other person doesn’t want to know, no matter how compelling your pitch. Disheartening, yes; impossible to change, no.
What you need is to negotiate, and that doesn’t mean haggling over price, which is excruciating for everyone involved. Negotiation is about exploring what’s important to the other person and finding new avenues to negotiate with. That way everyone gets what they want.
This Live action lands you straight into a negotiation situation where dropping your price just isn’t an option.
Example scenarios
Your customers know you’re more expensive than the competition so they expect you to chuck in as many freebies as possible. Under pressure from your boss to reduce margins, how do you give the customer what they need without giving away everything?
An external provider has delivered a great service but is charging an arm and a leg. You get on with your contact and would love to keep using them but you’re under strict instructions to reduce costs. How can you negotiate a better rate without compromising on quality?