Don’t get hooked
Toxic comments leave us fuming. Extract the venom and breathe easy.
“You’re so lazy, you never do anything around here.” Some comments are guaranteed to hook us into a row. Avoiding the conversation altogether is almost as bad.
Not every tough conversation has to end in a toxic argument though. By keeping calm and avoiding our knee-jerk response we can make sure no-one gets hurt.
Whether with co-workers, customers, friends or family, find out how to keep your relationships toxin-free.
At the end of the Sprint, you will have:
- Experienced the difference a bit of collaboration makes.
- Discovered techniques to keep conflicts at bay.
- The confidence to approach tricky situations and say what you want in a way that gets heard.