Listen well
Some things are left unsaid. Make sure you hear them.
We only listen to a small percentage of what we hear. The filters in our brains tune out everything else.
So it’s all too easy to miss what people tell us, especially when we’re tired, distracted or think we already know what they’re about to say.
Luckily we can direct our filters to hear what we want to, and leave people feeling understood and cared about. Open up to let it all in.
At the end of the Sprint, you will have:
- Discovered what stops you from listening well.
- Found out how to choose what you listen for and the impact this has.
- Learnt a way to pinpoint the information you need then move on.