True connection
The trick to clicking, not clashing? Come as they, rather than you, are.
When you get into a taxi, do you make small talk, silently stare out the window or check your emails?
The difference is down to your social style. And what’s normal for you can make others squirm. When we find it difficult to gel, it’s usually down to conflicting styles.
Luckily, when we know what to look out for, we can change our behaviour and make a better connection with customers, colleagues, friends or strangers, no matter what their social style.
At the end of the Sprint, you will have:
- Learnt what the four different social styles are and how to spot them.
- Discovered handy phrases to use in order to connect well with everyone.
- Reflected on your own social style and the implications of this for work and life.