Great feedback

Feedback is the vitamin of change.

Without it things tend to carry on much as they did before. With it, we can transform performance and accelerate improvements with a pace and depth that few other tools at our disposal can provide.

Giving great feedback doesn’t mean being nice all the time. On the contrary, it means being honest, clear and specific. It also means giving feedback frequently, which is more likely to be several times a day than once a month.

This workout provides tools and techniques to give feedback that helps people succeed, transforms performance, improves your relationship with them and doesn’t take up too much time.

If there are people you work or live with behaving in ways you consider counter-productive or unhelpful and you aren’t sure what to do about it, then book in and find out.

In 90 minutes you will have

  • Explored the power of praise in changing people’s behaviour.
  • Tried out high impact 5 step processes for giving ‘positive’ and ‘improvement’ feedback.
  • Considered what can go wrong when you give feedback (eg, the other person claims to agree with it but you suspect they don’t really) and what to do when this happens.
  • Agreed on the challenges that arise when giving feedback to senior people, and explored some tactics to overcome them.
  • Planned how to give great feedback in a particular situation that you can anticipate.