Hearing what people say
Workout stats
This is a summary of what participant have said about this workout over the last 12 months.
- I felt actively involved in the workout99%
- The content was relevant to me96%
- I will use what I have learnt95%
- I'd recommend this workout to others93%
Participant reviews
Most people think that they are a good listener, but what would their colleagues, clients, family and friends say about them?
Often we think we are listening when we are in fact only going through the motions with our attention drifting elsewhere. And it’s usually more obvious to the other person than we imagine.
Being a good listener is amongst the most powerful and under-rated communication skills. Used effectively it helps to build relationships (and fix broken ones), pre-empt arguments, gain gravitas and persuade others round to our point of view.
It’s something we can all do, and something most of us can do a lot better.
In 90 minutes you will have
- Understood the four levels of listening and discovered how to spot which one you are using at any particular moment.
- Experienced listening to the explicit message as well as the implicit messages.
- Learned how to ask qualifying questions.
- Practised a number of techniques to train yourself to listen more effectively, whatever the internal and external distractions.