Evaluation

By measuring everything we do, we build on our understanding of what works and what doesn't.

After each Mind Gym session we collect participant feedback. There are then a number of different measurement methods we can explore together.

Level	Metric examples	Activity
Reaction	Satisfaction	Standard questionnaire distributed at the end of the event Reported through email and logbook
Learning	Change in knowledge/self	Specific questionnaire/test written for each event, post event only Reported via presentation
Application / transfer for single event	Behavioural change Usage of specific skill	Events pre-selected, with standard questionnaire, post event only Questionnaire or telephone interview 4 weeks after event (for a single workout) Can include a 360° element Looks for success cases from which to develop
Business impact	Revenue Retention Employee satisfaction New products	Bespoke programme questionnaire delivered pre-, mid- and post-programme Can include a 360° element If appropriate use control groups to create comparative changes against agreed metrics
ROI	ROI	Gather all costs (including time) Calculate ROI