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Delivering change

Saying what you want to be different is one thing. Making it happen is quite another.

Nevertheless, wherever we work we are likely to have to implement change and often one that has been designed and agreed by someone else. In order to make this change happen promptly and effectively we are almost certainly going to need the support of the people around us. They, however, may not be too keen.

Overcoming resistance and winning supporters is a critical capability for anyone who aspires to a leadership role in a modern organisation. So is managing the ‘crazy time’ when we have to deliver change as well as carry on with the day job.

Mastering these skills will help not only with implementing changes in the team and how it functions but help us redefine the relationship we have with our clients, enable our family to move home more smoothly, and a host of other changes.


In 90 minutes you will have

Understood what convinces people to change (and why people resist).

Thought through the different degrees of change that can take place.

Considered what is involved in the transitional element of change (aka 'crazy time')

Become familiar with different reactions to change and how to manage them.

Constructed a strategy to help deliver a specific change that you need to implement.

What happens next?

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