In 90 minutes you will have
Explored the power of praise in changing people's behaviour.
Tried out high impact 5 step processes for giving 'positive' feedback and for giving 'improvement' feedback.
Considered what can go wrong when you give feedback (eg, the other person claims to agree with it but you suspect they don't really) and what to do when this happens.
Agreed on the challenges about giving feedback to people with more power and come up with some tactics to overcome them.
Planned how to give great feedback in a particular situation that you can anticipate.

