Tricky people

Workout stats

This is a summary of what participants have said about this workout over the last 12 months:

I felt actively involved in the workout	99%
The content was interesting	96%
I will use what I have learnt	95%
I'd recommend this workout to others	91%

Participant reviews

Rating

Hand out very useful reference guide: will use this before 1:1s to prepare.

Rating

Brilliant Mind Gym and very useful/beneficial to my current work life.

Rating

Have definitely come across these people and now have tools to deal with them.

Some people are a pain. They may be physically in the meeting but they could just as well be somewhere else.

Except when their subject comes on the agenda and then you can’t shut them up. Not that they ever say anything useful. Just whinge.

The pessimist, the know-it-all and the chatterbox are a few of the tricky people we come across in meetings that we would like to ignore (or do something more violent to) but can’t.

There are, however, well-tested techniques for dealing with most types of obstreperous meeting participants.

This workout helps you discover and practise some of these techniques so that you can avoid being sidetracked and increase the chances that everyone will leave your meetings feeling positive and praising your facilitation skills, even the people who were causing all the trouble in the first place.

In 90 minutes you will have

Refined your antennae for spotting tricky behaviour and identifying the motives behind it.

Considered the range of different approaches you can take to dealing with tricky behaviour and what the consequences of each are likely to be.

Become familiar with the most frequent types of tricky meeting participant and so know what to expect and how to deal with it.

Practised a range of tactics to manage trickiness in meetings (using content, body language and straightforward facilitation processes).

Planned how to manage a particular, tricky person who is on your mind.

Tricky people

Workout stats

Participant reviews

Some people are a pain. They may be physically in the meeting but they could just as well be somewhere else.

In 90 minutes you will have

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